FAQ

1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US). You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on weight/destination. Free standard shipping on orders over $[amount].

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. What types of hair removal devices do you offer?



Type Best For Features
IPL (Intense Pulsed Light) Devices At-home hair removal Multiple intensity levels, skin tone sensors, large treatment window
Laser Hair Removal Devices Permanent reduction Precision targeting, multiple wavelengths
Electric Epilators Fine hair removal Rotating tweezers, cordless operation

FDA Compliance: Light-based hair removal devices fall under FDA regulation as Class II medical devices. Laser products must meet FDA radiation safety standards per 21 CFR 1040.10 and 21 CFR 1010. All our devices carry the required FDA compliance markings.

Safety Warning: Do not use on tattoos, moles, or very dark skin. Test on a small area first. Follow all included instructions.

5. What types of beauty masks do you offer?



Type Best For Materials
Sheet Masks Hydration, brightening Cotton, hydrogel, bio-cellulose
Clay Masks Deep cleansing, oil control Kaolin, bentonite
Gel Masks Soothing, cooling Aloe vera, hyaluronic acid
Sleeping Masks Overnight treatment Various

FDA Compliance: Beauty masks are regulated as cosmetics under the FD&C Act. Our labeling complies with 21 CFR 701.3, requiring ingredients listed in descending order of predominance. All ingredients are safe for topical use, and we comply with California Prop 65 and CPSIA requirements.

6. What types of mirrors do you offer?



Type Best For Features
Wall-Mounted Mirrors Bathroom, vanity Various sizes, frameless or framed
Tabletop Mirrors Makeup application Double-sided (magnifying), adjustable angle
Lighted Mirrors Precise makeup LED lighting, dimmable
Floor/Full-Length Mirrors Full body view Standing or wall-leaning

Safety Standards: Our mirrors comply with ASTM F2933 safety standards. All mirrors feature safety backing to prevent shattering.

7. Are your products safety certified?
Yes.

  • Hair removal devices: FDA Class II (510(k) clearance), laser products meet 21 CFR 1040.10 radiation safety

  • Beauty masks: FDA cosmetic compliance (21 CFR 701)

  • Mirrors: ASTM F2933 safety standards

8. Are your claims substantiated?
Under FTC regulations, advertising must be truthful, not misleading, and substantiated by competent and reliable scientific evidence. We do not make unsubstantiated claims about our products. Any benefit claims (e.g., "reduces fine lines") are supported by appropriate scientific evidence.

9. How do I care for my hair removal device?

  • Clean after each use with soft, dry cloth.

  • Do not immerse in water.

  • Store in protective case away from moisture.

  • Replace flash lamps as indicated.

10. How do I care for my beauty mask?

  • Follow individual product instructions.

  • Perform patch test before first use.

  • Discard after expiration date.

11. How do I care for my mirror?

  • Clean with glass cleaner and soft cloth.

  • Avoid abrasive cleaners.

  • Ensure proper wall mounting for heavy mirrors.

12. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.